Our Staff

Our staff are the backbone of Scruffy's and are the key to your dog having a great day. They all share a common vision...

  • Make Scruffy's the No. 1 choice for Grooming and Daycare on the Northern Beaches.
  • Create a warm and caring environment where all dogs can flourish whatever their needs.
  • To create a safe, clean and fun area for all attending dogs
  • To maintain the high grooming standards and to have every staff member trained in basic grooming skills
  • For our groomers to gain their master groomer certificate.





Sarah - Co-owner

Sarah joined Scruffy's as the full-time manager in September 2008 and is now a co-owner of the business. Originally from the UK with a background in childcare management, Sarah moved to Australia in 2004 to help build and run six childcare centres on the Northern Beaches. Four years on her passion for dogs took over and she made the move to Scruffy's and has never looked back. Sarah has a certificate in Advanced Canine Communication and is qualified in Canine First Aid.

In 2017 Sarah and husband Matt welcomed their son William into the world and in 2020 daughter Maddie joined this growing family. Sarah is pictured here with Chester a Koolie x Kelpie x Corgi rescue dog who it could be said, changed everything and started Sarah on her new career.  Also introducing Heidi, their latest addition, a rescue Bull Arab-x-Kelpie x we’re not sure! Going by this pup’s feet we think they might have taken on a Great Dane x!

Sarah has completed her NDTF Dog Training qualification and Scruffy's Dog Training will launch in 2022.





Eleanor - Co-Owner

Eleanor is not quite sure how she moved from being a client with a 16-week-old Shih-tzu puppy to a few years later, the proud co-owner of Scruffy's. However, the adventure continues, and Eleanor brings a solid background in business development and marketing experience to the team. After training in Opera as at the NSW Conservatorium of Music Eleanor embarked on a career in business focused on sales and marketing and left a career in advertising account management/sales to take on the adventure with business partner, Sarah, of building Scruffy's into the business it is today.

She is proud to introduce the afore-mentioned Shih-tzu, Lexie, now a retiree but as alert as ever. Lexie is not sure if she fully approves of younger half-sister Aria who arrived on her doorstep in 2018 but we all know they are best of friends!





Lauren - Manager

Since moving here in 2003, Lauren now calls Australia home. She holds strong ties with her home-town London, England and grew up in a family committed to rescuing homeless and abused cats from the streets of London. Back home in Australia, Lauren has continued to be involved with street cats; rehabilitating and rehoming a colony of street cats in conjunction with Pittwater Animal Hospital. After a career in retail and management Lauren started at Scruffy's in 2011 as a daycare attendant is now the general manager of Scruffy's, she manages about fifteen people across four departments, daycare, grooming, reception, retail and our school bus. Scruffy's survives and thrives because of Lauren’s commitment to her team members, her passion for dogs and her experience in managing people and building relationships with clients.  In 2018 Lauren took on Hunter, a young rescue Huntaway x Beagle and they have been inseparable ever since. Finally, an honourable mention must also go to Spencer, the British Shorthaired cat who keeps young Hunter firmly in check!

Lauren has completed her NDTF Dog Training qualification and Scruffy's Dog Training will launch in 2022.





Anna - Reception

Anna’s passion for dogs led her to Scruffy's and we are thrilled to have her on our growing team. At the ripe age of two Anna began a nineteen-year relationship with her first love, Flopsy, a Maltese x Llasa Apso. By the age of seven Anna was minding dogs for neighbours and family friends and now, many years later, that passion has only grown stronger, most recently fostering dogs for the Central Coast animal rescue facility.

After a three-year stint working and completing qualifications in childcare Anna was lured to working in the Scruffy's daycare team and now heads our reception team. In 2021 Anna commenced a double degree in Law & Psychology at Macquarie University. On reception she is most ably assisted by Theo and Huxley, her two Giant Bernese Mountain dogs who go everywhere with her except uni!





Vanessa - Reception  

Vanessa - or Ness as she has become known, is originally from Birmingham in the UK. Ness has been a lover of our canine counterparts all her life. Ness and husband, Phil arrived in Australia in 2008 to start a new life.

Ness is pictured here with Nipper, their cheeky Jack Russell rescue pup who has brought much joy into their lives with his antics! Vanessa completed a National UK Diploma in Animal Husbandry and finds working with dogs a rewarding and enjoyable experience.

In 2015 Ness and husband Phil welcomed their daughter Chloe into their lives and in 2021 young Joshua arrived to complete their family.




Our Daycare Team



Jack - Daycare Team Leader

Born in Bristol, England Jack has been around dogs all his life. After moving to Australia in 2008 with his mum and brother, the family passion for helping dogs in need continued and they quickly established themselves as rescue/foster home as last resort. Four of those rescues decided to stay so let’s just say, it’s a busy household!

Jack started as one of our casual school bus drivers in 2019. He loved driving the bus so much he ditched his other job! Jack is now one of our treasured daycare team members and his instinctive skills with handling dogs and understanding dog behaviour is obvious to all who meet him. He is also now enjoying building relationships with customers when he gives the daily feedback at going home time. He is keen to one day gain qualifications in individual dog training. Jack is a keen learner and as well as his passion for dogs is a talented soccer player and, when time permits, a junior soccer coach. He is pictured here with rescue duo, Rocky and Coco.





Margherita - Senior Daycare Attendant and Canine Trainer

Bio Coming Soon





Millie - Senior Daycare Attendant

Millie has quickly established herself as a much-loved part of the Scruffys daycare team. You’ll see her leaping and jumping about and trying to get in as many cuddles as possible whilst still doing her job! Millie has a busy life working in media and communications and says she loves the variety and that working in daycare “keeps it real”. Tililah, Millie’s 15yo WolfhoundX enjoys living a quiet life in luxury.

Recently added to the brood is Bee a blonde bombshell LabX who attends daycare with Millie and loves the action here. We are thrilled to have them both on the team! Pictured here with Beau, no longer with us but a much loved part of Scruffy’s history. 



Eirinn - Junior Daycare Attendant

Bio Coming Soon












Our Grooming Team



Tomomi - Senior Groomer

Tomomi was born in Japan and after a five-year stint working in the corporate world in the U.S she made her way to Australia to fulfil her dream of training as a dog groomer. We have seen her grow from a nervous junior groomer to a fully-fledged senior groomer, much loved and in demand by many dogs and clients.

Tomomi says she enjoys all breeds but will admit to a soft spot for Cavoodles, Bichoodles and Spoodles. We have plenty of those so she is very happy!





Kiyoko - Senior Groomer

Originally from Japan, Kiyoko has been with Scruffy's since 2007. She is an award-winning groomer with a wealth of experience in all styles and a gentle approach. Kiyoko enjoys grooming all dogs but has a passion for Poodles and Shih-tzus.

Kiyoko is constantly striving for that perfect groom...personally we think she already has it! In 2017 Kiyoko won first place in Open Poodle at the Royal Easter Show on a mini brown poodle. Previous Awards include 1st Place - Open Terriers, Royal Easter show 2013, 2nd place - Gundogs & 3rd place - Master Salon Freestyle, Ausgoom 2013, 1st place - Salon Freestyle, Royal Easter Show 2012 and Best In Group, Summergroom 2011 Poodle competition on a standard white poodle.

In 2020 Kiyoko and her partner Michael welcomed their son, Taiyo into their lives. 





Natalia - Junior Groomer

Bio Coming Soon. 




We also have a valued team of Casual Daycare Attendants, Junior
Groomers, Senior Groomers and Washer/bathers.